Return/Exchange Policy |
We want you to be happy with the purchases you make. If you're not satisfied, you may return or exchange the following within 30 days of the receipt processing:
We will refund your money as long as your product meets the above conditions and you can verify the purchase with a receipt. Without a receipt, you may be eligible for IN STORE CREDIT ONLY. Return credit amount without a receipt will be based on recent sales and promotions. Please contact a Toy Expert to initiate the return process. 317-346-PLAY (7529) Damaged / Incorrect Items If you received a damaged or incorrect item in your order, we want to fix the problem. Just return the item directly to us, and we'll refund your money.
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